ClientTable winds down on Dec 20, 2024 - Learn More
Frequently Asked Questions
How does the Free tier work?
No catches, no hidden fees and no credit card needed. Our free tier is available forever. We believe everyone should have access to the technology needed to run their business online. As your business grows, we offer a professional tier with additional features, when you need it.
How does file-storage work? How much storage is included?
ClientTable will link directly to your choice of storage: Google Drive, Microsoft OneDrive, or Dropbox. Files added to your portal by any user are stored directly in your storage drive.This direct integration allows you to maintain your internal document workflow, and desktop sync, with your preferred storage solution.
ClientTable doesn’t provide storage space, you may purchase additional storage directly from your provider.
Client users are not made aware of the underlying storage solution.
How does the file-sharing functionality work?
File-sharing is handled through your portal. Each client can access only their shared folder. You can share files, photos and documents by adding it to the client’s folder in the portal.
Sharing a file in your portal does not share it through your connected drive. For example, if your connected storage is Google Drive, and you share a file with a client in the portal, that file is not available to the client through Google Drive’s interface.
Client users are not made aware of the underlying storage solution.
Is my data safe?
Yes. ClientTable is committed to the protection of our customers’ data and creating a safer internet community.
All connections to ClientTable are protected by 256-bit SSL encryption. Our servers are protected physically and electronically with a world-class provider.
Do you provide support?
Yes! We’re ready to help by email for the Free and Professional tiers. Professional tier subscribers will receive a response within 1 business day.
What is your refund policy?
No hassle refunds! If you’re not satisfied, we offer a full refund of your subscription, if requested within 30-days of your payment.
Everything you need to run your practice virtually